Amazon FBA Virtual Assistant
for sellers who are out of hours.
Inventory, shipments, cases, orders and customer messages — a dedicated virtual assistant runs your Seller Central account day to day, so you can work on the business instead of inside it.
What your Amazon FBA VA handles
Everything below is included in a full VA engagement. Need only some of it? We scope it down and price it accordingly.
Inventory management
Stock levels, restock alerts, ageing inventory and removal orders so you never run out or pay long-term storage fees.
Shipment creation & tracking
FBA shipment plans, labelling, box content, carrier booking and follow-up on anything stuck in receiving.
Buyer messages
Every buyer message answered inside Amazon’s 24-hour window, in your brand voice.
Account health monitoring
Daily checks on ODR, late shipment, policy warnings and anything that could put the account at risk.
Seller Support cases
Cases opened, escalated and chased until they are actually resolved — not just closed.
Returns & reimbursements
Return reasons tracked, damaged and lost inventory claimed back from Amazon.
Listing & catalogue upkeep
New listings, flat files, variation fixes and catalogue errors corrected as they appear.
Weekly reporting
A short weekly report: what was done, what changed, what needs your decision.
Most sellers do not need a full agency. They need their week back.
If you are packing shipments at midnight and answering buyer messages on your phone, the problem is not strategy — it is hours. A VA gives them back without you having to hire, train or manage anyone.
- One assistant on your account, not a rotating pool of juniors
- Direct WhatsApp access — no ticket queue between you and the work
- Written contract and clear scope before any access is shared
- Flexible hours — part-time to start, scale up when it works
Where your VA spends the week
Typical split for a full-time engagement. Yours is set after the audit.
Three steps from first message to done
Free account audit
Share read-only access or a screen recording. We review operations, account health and where your hours are going.
Scope, price, contract
You get a task list, hours and price in writing. Nothing starts until you approve it.
Onboard & run
We take over the agreed tasks with a written SOP, then report weekly so you always see the work.
Related Amazon services
Most clients combine two or three of these — the same keyword and account data feeds all of them.
Amazon FBA VA FAQ
What exactly does an Amazon FBA virtual assistant do?+
Do I have to give full account access?+
Can I hire a VA part-time?+
Which time zone do you work in?+
How is this different from hiring a freelancer?+
How do you report the work?+
Ready to get your week back?
Book a free account audit and we'll show you exactly which tasks a VA should take off your hands first. No cost, no obligation.